Contact Us

Get In Touch

If you couldn't find the answer in our FAQ's, you can always contact us in multiple ways; for the quickest response and 16 hour a day coverage between 7am and 11pm BST use our Live Chat to speak with an agent.

Or email customer services at:

To send additional documents, such as your age verification or proof of address, please email:

Our postal address is: SportPesa James House, 1st Floor, 11-13 Hill Street, Douglas, Isle of Man IM1 1EF.
If you have any customer support queries please email:


If our Customer Support team was unable to resolve your query & you wish to lodge a complaint, please contact us at: We try our very best to uphold the highest standards in fair and safe gaming and will aim to resolve your dispute through our escalation procedure.

UK Residents:
UK Licensed gambling operators are required to offer dispute resolution by an independent third party or 'alternate dispute resolution' (ADR) provider in line with LCCP social responsibility (SR) code 6.1.1.
We have appointed the Independent Betting Adjudication Services (IBAS) as our ADR.
Please direct unresolved complaints to them at telephone number +44 207 347 5883.
Further details about IBAS can be found at